Management Monitoring

DOE-STD-1051-93

Where appropriate, action plans should be developed for goals and objectives,

and actions required of multiple departments should be clearly defined. The

action plans should specify actions and responsibilities of each party

contributing to achievement of the objective. Milestones should be established

to assist in tracking progress.

Each department manager should ensure that departmental personnel are

aware of and support the actions necessary for achievement of department and

plant goals and objectives.

The maintenance division manager and department managers should

periodically review progress toward accomplishment of goals and objectives.

Formal reviews of progress should be conducted at least quarterly, and results

should be periodically communicated to maintenance personnel.

Department managers should make recommendations to the maintenance

division manager when changes to division or department goals and objectives

are deemed necessary. Proposed changes should be approved only after a

review of conditions that have changed since the time the goals and objectives

were established and an assessment of the impact of the revised goals and

objectives on the overall performance of the plant has been completed.

Personnel should be held accountable for the achievement of goals and

objectives assigned to them. Personnel should likewise be recognized for

achievement of goals and objectives and for actions performed in support of that

effort. Accountability and recognition should be administered in a manner that

complements the personnel performance appraisal sy stem.

4.3.2 Management Monitoring

Managers should be knowledgeable of personnel performance, maintenance

activities, and plant conditions within their area of responsibility. Direct

involvement and coaching should be used to reinforce management standards and

assess performance. Managers should have frequent and direct involvement with the

work activities under their cognizance. Managers should control external demands

on their time so that their presence at the plant and ability to monitor ongoing

activities is not impacted. Managers and supervisors should clearly understand their

responsibility for setting a professional example for others to follow. Managers and

supervisors should monitor and correct problems of non-adherence to plant policies

whenever observed.