Management Tours - std10510030

DOE-STD-1051-93

Management Tours

Managers should periodically monitor important activities and functions

during plant tours. The frequency and scope of management tours should be

based on the importance of the equipment and activities to safe and reliable

plant operation and on the extent of current problems in these areas. The

practice of conducting tours of plant areas should be a planned part of each

manager's routine.

Management tours should cover areas such as critical plant operations areas,

as well as less frequented areas. Tours should also include radiologically

controlled and relatively inaccessible areas. Some tours should be conducted on

back shifts and weekends. In addition to observing performance of personnel in

their specific jobs, industrial safety conditions and practices, radiological

conditions and practices, materiel conditions and housekeeping should be closely

observed during management tours to ensure expected standards are maintained.

Deficiencies noted during these tours should be documented and provided to

responsible managers and supervisors for correction. Items that are corrected

during the tour should also be documented for information purposes. Follow-up

should be conducted to ensure timely and effective corrective action has been

achieved.

Performance Monitoring

Activities monitored should include those performed by non-facility as well as

permanent personnel, with emphasis on activities that affect safe and reliable

plant operation. Monitoring should include actual observations of work in

progress. Firmly scheduled blocks of time of one to three hours have proven

effective for observations of activities. Observations should be followed by

associated follow-up and reporting actions. Each manager should also

occasionally monitor activities in an area for which he is not responsible to

provide a fresh look at the performance of the activity.

Routine activities that should be monitored include the following:

Operational evolutions or work in progress to observe radiological

protection and industrial safety practices, procedural adherence, work

habits, teamwork, and communications

Shift turnovers in work locations to observe formality, thoroughness, and

continuity of activities