Evaluation - std10610027

DOE-STD-1061-93

6. EVALUATION

The shift supervisor training program should be evaluated on a continuous basis to

determine program effectiveness. Recommended changes to the training program as a result

of the evaluation should be formalized, approved, and tracked. The areas encompassed

should include the following:

Feedback from recently qualified shift supervisors and their managers

Inspection, audit, and evaluation reports of training completed by outside

organizations and facility personnel

Individual performance evaluations related to shift supervisor duties

Facility and simulator performance evaluations and examination results

Facility operations problems related to individual knowledge or skill deficiencies

Occurrence reports from the facility or the nuclear organization relevant to shift

supervisors

Changes in job assignments related to facility duties or safety-related functions of shift

supervisors

Regulations or standards affecting shift supervisor training

Assessment by the operations manager of shift supervisor performance deficiencies

related to training

Assessment of changes from updates in the job analysis and new task analysis.

Training program evaluation should also be used to identify operating practices,

facility design factors, and procedures that adversely impact the performance of shift

supervisors. This evaluation should include root-cause analysis to determine if problems are

attributable to training, operating procedures, facility design, or any combination of these

factors. Analysis results and recommendations for corrections should be transmitted to

facility line management for resolution.

The operations manager should review the training curriculum periodically to identify

deficiencies, required changes that need immediate action or significant program

modification. The training manager should recommend corrective action for review and

approval by the operations manager. Additionally, the operations training manager should

implement the necessary changes to the program and lesson plans.