Self-Evaluation Guidance. - Continued

DOE-STD-1077-94

They should select the training to be observed, obtain a copy of the lesson plan or

guide, and review it prior to the observation;

They should explain the purpose of the observation to the instructor and attend

training (they should not participate in the discussion and should minimize trainee

attention to the observation);

They should take detailed notes of occurrences during the observation. Write any

occurrences as facts and record the time of the occurrence;

They should compare the facts observed with the desired behaviors or conditions

in each training setting following the observation; and

They should note any strengths and/or weaknesses on the observation form.

Team members use a different set of skills and abilities to acquire information about

training when they perform personnel interviews. Successful interviewing depends on

communication skills, both speaking and listening, and on good questioning techniques.

Key considerations that evaluators should use during the interviewing process include:

Planning:

Develop a set of questions in advance. Formulate clear, concise

questions on important information focused on one issue;

b. Opening:

Explain the interview purpose and answer questions;

Questioning:

Make use of open-ended questions to obtain detailed information

(e.g., "What do you think about the way tests are administered in

the maintenance training program?");

Use closed questions to obtain short answer conclusions (e.g.,

"Do you believe the maintenance trainers properly secure

tests?");

Clarify understanding by requesting the interviewee to expand on

an answer. Confirm understanding by paraphrasing the answer;