Interview - std55050065

DOE-EM-STD-5505-96

At the end of the shift, observe the turnover process between this operator and the on-coming

operator.

Once the observation has been completed, compare what was observed to the requirements

contained in activity policies and procedures to identify any apparent deviations from

requirements. Pursue these leads using additional observations, interviews, and document reviews

to confirm or disprove them and determine if programmatic breakdowns or widespread problems

exist. A similar process can be used to observe communications between shift supervisors,

maintenance personnel, and other operations department personnel when conduction operations at

the activity.

6.4.4 Interview. Interviews of on shift personnel should occur during observations and

document reviews. Additional scheduled interviews might also be necessary to follow up and

validate leads. The following personnel might be interviewed during the assessment:

Operators and maintenance department personnel

Shift supervisors or foremen

Activity managers and operations supervisors

Radiological control technicians

Activity operations staff

Training department personnel

Most of the interviews accomplished to assess Communications should be conducted with

operators, maintenance personnel, and shift supervisors. Whenever possible, these interviews

should occur during observations of operations and activity walkthroughs and tours. To pursue

leads, scheduled interviews with the activity manager and training department personnel may also

be necessary. For example, while observing a roving operator beginning at shift turnover, the

following types of questions could be used to assess his level of knowledge about the use of

communication equipment and methods: