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6.4.2 Preparing to Assess Communications. To develop an assessment plan for
Communications, assessors should first review the activity-specific graded-approach document for
conduct of operations and determine which guidelines are applicable at the activity. This will
allow them to determine the scope of the assessment and which applicable activity policies and
procedures to review when developing the assessment plan. Sections 5.4 and 5.8 provide a
detailed explanation of assessment planning and the use of assessment techniques.
6.4.3 Observation. Observations of activity communications should be conducted during
walkthroughs and tours with operations department personnel, and during the conduct of special
operations and drills. The activity plan of the day and plan of the week should be reviewed to
determine the time and place for observing operations and drills. The following situations are
good candidates for observing communication:
Periodic testing of emergency communication systems and equipment. Emergency
communications systems should be periodically tested to ensure that they are functional.
Control areas should have the capability of overriding other users of the public address system
for emergency announcements.
Maintenance and other activities that require communications between roving operators,
control area operators, and shift supervisors
Startup and shutdown of systems and equipment
Activity drills
Occurrence notifications
Shift turnover and shift crew briefings
On-shift training activities
Monitoring radio channels used by operations
There are several aspects of communication that can be assessed during these situations. For
example, while observing a fire drill, the following items might be observed:
Operation of emergency communication systems and equipment
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