Study Nominal Group Technique and Consensous Decision-Making Processes

conducting TTJA. You can use this information to lead team members

into thinking of a task, but DO NOT offer suggestions of a task.

Remember, your role is as a process expert...the team members must act as

the content experts.

Refer to the

The team will use various techniques to identify the tasks involved in the job.

"Maximizing Team

The team will have access to available job information to identify the duty

Effectiveness" lesson

areas and tasks, but a certain amount of discussion and consensus decision-

for additional

information

making will also be required to help the team think of additional tasks. Study

the Nominal Group Technique (NGT) and Consensus Decision-Making

(CDM) techniques described in the "Maximizing Team Effectiveness" lesson so

you can effectively apply the techniques throughout the workshop portion of

the seminar.

What the "Maximizing" lesson does not describe is your role during these

processes. You must use verbal and non-verbal communication skills to

effectively implement the NGT and CDM techniques.

During Nominal Group Technique and Consensus Decision-Making

processes, the Facilitator should:

Encourage each team member to contribute

Listen actively to all contributions

Control participants who try to dominate

Verbalize contributions to ensure accuracy and clarity

Provide frequent positive reinforcement

Repress own biases and opinions

Probe and encourage with questions

Set and maintain an enthusiastic climate

Table-Top Job Analysis

Rev 1: December 22, 1994

Facilitator Guide

5480.20 Seminar Series

106