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DOE-HDBK-1076-94
4.1.4 Table-Top Job Analysis Facilitator. A key role in the TTJA process is the
facilitator. This person will guide the team throughout the session and often the success
of the TTJA session rests with the proficiency of the facilitator. Whereas many persons
can perform the role of coordinator (i.e., carry out the pre-session planning and
arrangements and post-session activities), the facilitator's job requires some special
personal qualities, traits, and characteristics. A TTJA facilitator might be characterized by
many of the following attributes:
A professional image and outlook
A sensitivity for others
The ability to establish and maintain enthusiasm
A sense of humor
The ability to show empathy
The ability to display and maintain a positive image
Patience
The ability to make decisions
Skill in job analysis procedures
The ability to display warmth and establish rapport quickly with team members
Skill in questioning
A high degree of sensitivity to both verbal and nonverbal communication
The ability to motivate, encourage, and focus team members
Ability to act as process expert while team members act as content experts
Appreciation of small-group processes so that team members can work things
through by themselves
Excellent listening skills and memory
The ability to encourage a consensus from the individuals on the team
The facilitator must be intimately familiar with the TTJA process, since the process is
so structured. Although some flexibility is allowed during facilitation, there are definite
parameters and sequences of events.
The multi-skilled facilitator must establish and maintain the team's pace, balance, and
participation style; clarify vague statements; and facilitate selection of the most
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