What Qualities Must The Facilitator Posses?

Facilitator's Role

Your role during the TTJA seminar is to serve as an instructor during

the "training" portion and as a facilitator during the "workshop" portion.

As an instructor, you must possess strong instructional skills in order to

teach the lessons. As Facilitator, you will serve as a process expert who

facilitates the sessions but does not provide technical input regarding the

task list. Successful facilitation hinges on three factors: your

interpersonal skills, your expertise in the entire SAT process, and your

ability to perform special skills associated with facilitating table-top

analysis. At a minimum, you should be extremely familiar with the job

analysis processes, the difference between job analysis and task analysis,

and possess excellent facilitation skills. Being FLEXIBLE and able to

adjust to changing circumstances is CRUCIAL. Preferably, you are

qualified to facilitate TTJA through training and practical experience.

Interpersonal Skills Needed by Facilitator

- FLEXIBILITY!!!

- a sensitivity to others

- the ability to establish and

- a sense of humor

maintain enthusiasm -

the ability to make decisions

- patience

- excellent listening skills

- the ability to display and

- the ability to display warmth

maintain a positive image

and establish rapport quickly

- a high degree of sensitivity

with team members

to both verbal and nonverbal

- the ability to motivate,

communication

encourage, and focus team

- excellent memory

members

This Facilitator Guide, in combination with the attached lesson plans,

can serve as a self-study to help you gain the knowledge needed for the

special skills shown on the next page.

Table-Top Job Analysis

Rev 1: December 22, 1994

Facilitator Guide

5480.20 Seminar Series

101